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Maxxy’s has been providing Inbound Call Handling services for over 5 years.
Inbound call handling not only enhances telemarketing results, but also looks after existing customers. We all know that looking after customers is more cost efficient than acquiring new ones to take their place if they leave.
This is why our inbound call answering service caters for Support, Customer Service, Sales and Helpdesk calls.
The Call Answering Agency has been set up as an off-shoot of Maxxy as it is a growing area for businesses who want to capture every lead and look after every customer. We want to give inbound call answering the attention it deserves to provide an even better service.
Outbound calls displaying a relevant and fully manned telephone number deliver a better contact rate. Some telephone systems are set up to block anonymous outbound calls. Not only do the telemarketing calls appears less “spammy” with a relevant telephone number displayed it can also add credibility as being part of your organisation rather than an outsourced agency which is obviously a lot of miles away!
Inbound numbers on websites, emails, and other outbound correspondence generates leads into the business but of course they have to be answered to get results!
Have you got the right processes for inbound call answering? What happens if you get too many calls? Or you are not available? Or a team member is away or in a meeting or driving? Are you leaving money on the table by not providing a phone number for your website or are you taking a chance that people will leave a message on a voicemail or answering machine?
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The Call Answering Service is a trading name of Maxxy Marketing www.maxxy.co.uk , 129 Sapley Road, Huntingdon, Cambs, PE29 1YU
We are currently piloting our Helpdesk and Service Desk for IT clients and hope to be expanding this soon. Please get in touch if you are interested in becoming an early customer for a significant discount on usual fees.
the call answering service from Maxxy -
inbound call handling you can be pleased with